Privacy Policy

At Noku and/or Roxy Hotels Management (“Noku Roxy”), we strive to earn your trust by ensuring that we will take reasonable measures to ensure that your Personal Data is protected in compliance with the Singapore Personal Data Protection Act 2012 (No. 26 of 2012). “Personal Data” in this Data Protection Policy (“Policy”) refers to data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which the organisation has or is likely to have access. We promise to ensure that your Personal Data is used responsibly during the enquiry and reservation process to deliver services and products at a standard that will exceed your expectations. This Policy will apply in our overseas affiliates with the exception that should the local laws be more restrictive, the local privacy laws shall apply.

This Policy will state the information we are collecting, using and disclosing in order to provide services and products to our guests as well as improvements to guest experiences and provide updates on new promotions, services and products offered by us and/or our affiliates and partners.

By accessing and entering this site, you agree to the terms set forth in this Policy. Please read this Data Protection Policy so you will understand the purposes for which your Personal Data will be collected, used and/or disclosed by us.

CONSENT
By engaging any of our services, using or purchasing our products, renting or using our hotel facilities and providing any Personal Data to us for engagement of our services, you will be deemed to have agreed to and provided consent to the collection, use and disclosure of your Personal Data for the purposes which will be required to fulfil such engagement of services and rental of hotel facilities by us and our affiliates and partners, including the purposes stated in the paragraphs below at “The Purpose of Collecting and Using Personal Data”.

WITHDRAWAL OF CONSENT AND UNSUBSCRIPTION
You can withdraw your consent to any or all use or disclosure of your Personal Data, or unsubscribe to our email service, at any time by submitting a request with reasonable notice containing details of your Personal Data stored with us to: dpo@nokuhotels.com . We will endeavour to respond to your request within a reasonable time frame.

Depending on the nature of your request, we may not be able to continue to provide our services, products and/or hotel facilities.

THE PURPOSE OF COLLECTING AND USING PERSONAL DATA

Type of Personal Data
The information we may collect from you include the following:

– Name
– NRIC/FIN/Passport Number
– Gender
– Date of birth
– Email Address
– Telephone/Fax numbers

– Home/Work address
– Credit card information
– Preferred room types
– Dining preferences
– Dietary requirements

During your interactions with us, we may have notified you of any other purposes for which we will collect, use or disclose your Personal Data, and had sought your consent to such purposes in relation to specific products and services offered by us. We will only collect and use any Personal Data for the purposes which you have consented to. If we intend to use your Personal Data for any specified purpose which you have not previously consented to, we will seek and obtain your further consent to using your Personal Data for that specified purpose.

Purpose for Data Collection and Use
We will collect, use or disclose your Personal Data for the following purposes:

To manage the administration and business operations of Noku Roxy;
To provide hotel products, services and rental of hotel rooms and facilities to our guests;
To respond to enquiries, requests and feedback from our guests;
To process, complete and guarantee hotel bookings, reservations and any billings you make with us;
To obtain feedback, analysis and reviews from you for the purpose of obtaining market research on our products and services;
To organise hotel, social or corporate events with other external organisations for the benefit of Noku Roxy;
To provide statistical, financial, performance and marketing analysis for internal use within Noku Roxy, as part of our ongoing effort to improve our service; and
To comply with any applicable law, regulation, notice, direction and guideline as issued by any government or regulatory authorities in Singapore.
Other Purposes for Data Collection and Use

We will collect, use or disclose your Personal Data for the purposes of evaluating applications for employment and attachments with us.

NEW PROMOTIONS, PRODUCTS AND SERVICES
Where you have specifically provided us with additional consents, we will collect, use or disclose your Personal Data for the purposes of marketing of products and services as offered by us, any of our business affiliates and partners, and for any other specified purposes such as:

promotions relating to hotel room packages, hotel products, business and recreational facilities and services;
promotions relating to retail restaurants, food and beverage; and promotions and invitations relating to hotel events, social or corporate events, special offers, external arrangements for loyalty and reward programmes and travel partner programmes.
If you have provided your telephone or fax number(s) or email to us and have indicated to us that you consent to receiving marketing or promotional information via your telephone or fax number(s) or email, we will from time to time, contact you via your telephone number(s) or email with information about our promotions, products and services through voice calls, SMS, fax, email or other means.

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Private Poolside BBQ

Enjoy a private BBQ in the comfort of your villa. A sumptuous food setup by the poolside and the tantalizing aroma of BBQ will delight your family and friends, creating unforgettable moments!

 

Price: THB 2,900++ for two people

An additional fee of THB 1,500++ applies for each extra person

 

Stay Period: Now – 20 December 2025


Book from now until 20 December 2025

Terms & Conditions

  • Applicable for Tree Villa, Hill Villa and Grand Villa only.
  • Reservations must be made at least 24 hours in advance.
  • The minimum booking requirement is for 2 persons.
  • Tree & Hill Villas accommodate a maximum of 3 persons.
  • Grand Villa requires a minimum of 3 persons and can accommodate up to 9 persons.

For reservations, kindly contact us at +66 76 384076 or email h4-fb4@nokuhotels.com

View our BBQ menu here (Private Poolside BBQ Menu)

Valentine’s Set Dinner

Celebrate Love with a delicious 5 course dinner, specially curated to make your Valentine’s Day extra special.

A romantic evening filled with new memories, happiness and fantastic food!


Date:
10 – 16 February 2025

Time: 6 pm – 9 pm
Venue: Embrace Restaurant
Price: THB1,950++ per person


Book from now until 16 February 2025

 

For reservations, contact us at +66 76 384076 or email us at h4-fb4@nokuhotels.com

View our Valentine’s information here (brochure)

Ring in the Year of the Snake

Celebrate love in the comfort of your villa with a delectable 3 course BBQ set dinner inclusive of a bottle of wine, specially curated by our Executive Chef.

 

Venue: Your room or at Embrace Restaurant

 

Price: THB 5,200 net per couple

 

Stay Period: Now – 20 December 2025


Book from now until 20 December 2025

Terms & Conditions

  • Applicable for Tree Villa, Hill Villa and Grand Villa and Embrace Restaurant
  • Reservations must be made at least 24 hours in advance.
  • The maximum booking requirement is for 2 persons.

 

For reservations, contact us at +66 76 384076 or email us at h4-fb4@nokuhotels.com

View our BBQ menu here (brochure)

Festive Wonderland at Noku Phuket

Celebrate the holiday season at Noku Phuket with joyful events, delicious cuisine, and memorable performances. Reserve your spot now for a magical experience with your loved ones!

 

Christmas Celebrations
Feast on a special festive menu, meet Santa Claus, and sing Christmas carols during lunch. Join us for a heartwarming Christmas celebration at Noku Phuket.

 

View our 2024 Christmas Program here (brochure)

 

New Year Celebrations
Ring in 2025 at our Sparkling Blue New Year’s Eve Celebration with cocktails, a buffet, and live performance by Duo Life Band.

Let’s countdown together and welcome the New Year with Blue Magic!


View our 2024 New Year’s Eve Program here (brochure)

 

For reservations, contact us at +66 76 384076 or 

email h4-re@nokuhotels.com

Stay & Rejuvenate

Enjoy a rejuvenating stay in our Studio Loft or Tree Villa with Private Pool, complete with signature spa treatments that will leave you refreshed and rejuvenated!

 

Immerse yourself in a relaxing holiday while surrounded by breathtaking hillside nature.

 

Book Now – 31October 2025
Stay Now – 31October 2025

 

Exclusive Inclusions:

 

  • Daily breakfast at Embrace Restaurant
  • One 60 mins massage (Thai/Oil or foot massage) for 2 persons
  • One 30 mins Thai Herbal Facial or Head Massage for two persons
  • 30 – minute complimentary daily steam or sauna to enhance relaxation
  • One way arrival or departure airport transfer

Terms and Conditions

  • Minimum stay of 3 nights
  • Applicable for Studio Loft or Tree Villa with Private Pool only
  • Price is inclusive of local taxes
  • Prepaid payment only (non – refundable)
  • Not applicable to be used in conjunction with any other offer or package

For reservations, contact us at +66 76 384076 or email h4-re@nokuhotels.com

Summer Escape

Beat the heat with cool savings this summer! Your Summer Escape awaits you at Noku Phuket.

 

Exclusive Inclusions:

 

  • Daily breakfast at Embrace Restaurant Round trip airport transfers
  • One 60 mins massage (Thai/Oil or foot massage) for 2 persons

  • THB1,000 Food & Beverage credit

Book Now – 31 October 2025

Stay Now – 31 October 2025

Terms and Conditions

Promotion code: Escape

  • Applicable to all room types except Grand Villas
  • Minimum stay of 3 nights

  • Price is inclusive of local taxes

  • Prepaid payment only (non-refundable)
  • F&B dining credits are non-redeemable for cash and valid only during stay
  • Not applicable to be used in conjunction with any other offer or package

For reservations, contact us at +66 76 384076 or email h4-re@nokuhotels.com

Romantic Hideaway

Make the most of a special getaway for you and your loved ones! Share a bottle of sparkling wine, relax in a bubble bath or have a romantic dinner together.

 

Exclusive Inclusions:

 

  • Daily breakfast at Embrace Restaurant
  • Romantic dinner with a signature alcoholic drink at Embrace Restaurant
  • Enjoy one time in-room floating breakfast
  • A bottle of sparkling wine upon arrival
  • Romantic bubble bath for 2 persons

Book  Now – 31 October 2025

Stay Now – 31 October 2025

Terms and Conditions

Promotion code: Hideaway

  • Minimum stay of 3 nights
  • Price is inclusive of local taxes
  • Prepaid payment only (non-refundable)
  • Not applicable to be used in conjunction with any other offer or package

For reservations, contact us at +66 76 384076 or email h4-re@nokuhotels.com

Stay Longer & Save

Unlock great savings when you stay longer! 15% off 5 nights or 20% off 10 nights consecutively.

 

Complimentary

  • Early check in at 1pm or late checkout till 2pm (subject to room availability)
  • One way transfer from Phuket Airport
  • Daily breakfast at Embrace Restaurant
  • F&B credits (worth THB 1,000)

Terms & Conditions

  • Applicable to all Villa types (including Grand Villas)
  • Minimum stay: 5 or 10 nights consecutively
  • Price is inclusive of local taxes
  • Blackout dates: 20 Dec 2024 – 5 Jan 2025
  • Prepaid payment only (non-refundable)
  • This package cannot be used in conjunction with any other offer and package
  • Valid for bookings made directly with hotel or via brand website

Book Early, Save More

Plan your holiday ahead of time and enjoy savings! 20% off for 30 days advanced booking or 30% off for 60 days prior to arrival.

 

Exclusive Inclusions:

 

  • Early check in at 1pm or late checkout till 2pm (subject to availability)
  • Daily breakfast at Embrace Restaurant

Terms & Conditions

  • Applicable to all Villa types (including Grand Villas)
  • Minimum stay of 1 night
  • Price is inclusive of local taxes
  • Blackout dates: 20 Dec 2025 – 5 Jan 2026
  • Prepaid payment only (non-refundable)
  • Not applicable to be used in conjunction with any other offer or package
  • Valid for bookings made directly with hotel or via brand website